Principles of Hotel Front Office Operations

Principles of Hotel Front Office Operations

This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.

Immediatamente disponibile nei seguenti formati:

Codice Condizioni Prezzo
EXUNI 55 Buone 12,00 Acquista

Dettagli Libro

Libri che ti potrebbero interessare

Il settimo papiro
Il settimo papiro

Smith Wilbur
La donna di giada
La donna di giada

Lidia Perria, Nicole Mones
L'amore inutile
L'amore inutile

Mark Cirino, Anna Mioni
Il disubbidiente
Il disubbidiente

Francesco Pazienza
Adolf
Adolf

Walter Moers, U. Gandini
La macchina della realtà
La macchina della realtà

Delio Zinoni, William Gibson, Bruce Sterling
Islam
Islam

Norman Gobetti, Malise Ruthven
Dizionari storico del lessico erotico italiano. Metafore, eufemismi, oscenità, doppi sensi, parole dotte e parole basse in otto secoli di letteratura italiana
Dizionari storico del lessico erotico it...

Valter Boggione, Giovanni Casalegno