Principles of Hotel Front Office Operations

Sue Baker, Jeremy Huyton

This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.

Prezzo:98,68

Prodotto al momento non disponibile.


Questo elemento è immediatamente disponibile nei seguenti formati:

Codice Condizioni Prezzo
D2100276 buone € 15,00 Acquista


Titolo: Principles of Hotel Front Office Operations
Autore: Sue Baker, Jeremy Huyton
Editore: Cengage Learning EMEA
Data di Pubblicazione: 2001
Pagine: 336 p
Formato: copertina-morbida
ISBN: 9781844800902